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Why am I having trouble sending SMS messages?  

If you have signal but are still unable to send an SMS with QCALL Mobile, please ensure your phone has coverage. Coverage icons are usually displayed in the top right corner of your phone’s screen. If you’re still facing issues, don’t hesitate to contact us on chat or reach out to our Customer Support team at (272) 777-1104 or support@qcol.net (Monday to Friday, 10:00am to 08:00pm EST). We’ll be happy to check your service and assist with troubleshooting the problem.

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