At QCALL Mobile, we have an advanced billing system, which means your bill is due at the beginning of your billing cycle. Since, you’re enrolled in our mandatory autopay service, we’ll charge your card on file on the due date. In case of a payment failure, our system will make a second payment attempt the day after the due date. If the payment remains unsuccessful two days after the due date, your account will be suspended and after 30 days of failed payment it will be permanently disconnected which means, your number will be permanently lost. To reinstate your account, you can make a payment within 30 days.
