Getting Started With QCALL Mobile
How can I determine if I have coverage in my location?
Last Updated: October 31, 2023Confirm service availability in your area here. We recommend entering multiple addresses or ZIP codes, including your home, work and other frequently visited locations, to assess coverage.
Can I keep my number?
Last Updated: January 18, 2024Certainly! The process is referred to as porting. To initiate the porting of your number, ensure you have the following information ready: your current carrier’s account number and transfer PIN. Additionally, provide details such as your current carrier’s name (e.g., Verizon, T-Mobile, Mint Mobile, etc.), the billing ZIP code associated with the account owner, and...
Can I get a new number with QCALL Mobile?
Last Updated: January 17, 2024Surely! During the SIM activation stage, you can choose the option to get a new number. All you need to do is enter your ZIP code and select “Get a new number” option. Your new number will be generated based on the ZIP code and the availability in your area code.
Can I bring my phone to QCALL Mobile?
Last Updated: January 17, 2024Absolutely, you have the flexibility to bring your own compatible, unlocked phone to QCALL Mobile. To ascertain whether your phone aligns with our network, you’ll require its unique 15-digit IMEI number. To locate your IMEI number:– For iPhone users, access it through Settings > General > About.– Android users can find it under Settings >...
What is an unlocked phone and how can I determine if my phone is unlocked to use it with QCALL Mobile?
Last Updated: January 17, 2024In just a few quick steps, you can easily determine if your device is unlocked. Here’s how: For iPhone users: 1. Access your iPhone’s Settings. 2. Navigate to the “Cellular” section. 3. Inside the Cellular menu, look for the “Cellular Data” option. 4. If you spot “Cellular Data,” your iPhone is most likely unlocked and...
What if my phone isn’t compatible?
Last Updated: November 7, 2023In case, your phone is incompatible with QCALL Mobile, you can either buy a new phone that’s guaranteed to work with our service or get an unlocked phone from a reputable third-party seller or directly from a manufacturer. We advise you to verify compatibility, check for a warranty and make sure your APN settings are...
What is an IMEI? How do I find my device IMEI?
Last Updated: January 29, 2024The International Mobile Equipment Identity (IMEI) is a distinctive identifier that assists us in recognizing your device’s make and model. To locate your device’s IMEI, a 15-digit code, you can simply dial *#06# from the phone’s dialer. Alternatively, you can find the IMEI number through these methods: 1. For iPhones, navigate to Settings, then General...
Are there any charges associated with leaving my current carrier for QCALL Mobile?
Last Updated: January 17, 2024For the most accurate and personalized information, it’s best to contact your carrier’s customer service team. Most charges are related to phone contracts, with varying early termination fees that might include outstanding device payments. Here are some common fees you may encounter with your current carrier: Unpaid device: If you’re still paying for your phone,...
When should I cancel my existing service?
Last Updated: January 29, 2024When transferring your phone number to QCALL Mobile, there’s no need to cancel your current mobile service. You just need to initiate a porting request with your current service provider. Keeping your current mobile service active ensures a smooth and hassle-free transfer of your number. However, if you have additional services like home internet with...