Rates & Plans
If I make changes to my account, will there be any fees? When will I be charged?
Last Updated: November 8, 2023Switching your plan, adding or removing lines, and managing your QCALL Mobile services is a breeze through our user-friendly app and website. Here’s when your credit card will be charged upfront: Reactivation after disconnection: If you’re returning to QCALL Mobile service after a 30-day or longer disconnect, you may be charged for a physical SIM...
Are there any activation fees?
Last Updated: November 8, 2023No, you won’t face any pesky activation fees upon joining QCALL Mobile. The only initial cost you’ll incur is for the SIM kit, and the price varies depending on your chosen shipping method.
Can I add a new line to my account?
Last Updated: November 8, 2023Of course! You have the flexibility to expand your QCALL Mobile plan by including up to 5 additional lines.
What are the plans offered on QCALL Mobile?
Last Updated: February 20, 2024With QCALL Mobile, discover a range of four versatile and convenient plans tailored to meet your specific requirements. Whether you’re looking for a basic plan or one that caters to your advanced mobile needs, we have you covered with the options mentioned here. Please note that prices and rates are subject to change and may...
What’s included in each plan?
Last Updated: November 8, 2023Discover the features of QCALL Mobile phone plans: 1. Unlimited talk and text2. Enjoy nationwide coverage with both 5G and 4G networks3. Utilize Wi-Fi calling for seamless communication4. No binding contracts, just the freedom you need5. Hotspot capability for on-the-go connectivity6. Convenient porting of your existing number to QCALL Mobile7. Flexibility to bring your own...
How long is my plan valid for?
Last Updated: October 30, 2023Our plans are set for a 30-day cycle, commencing from the date your credit card is charged. For example, if you subscribe to the Basic plan on January 1, it stays in effect until January 31. Rest assured, your credit card will be automatically charged at the start of each new cycle.
Can I change my plan middle of the month?
Last Updated: January 29, 2024Certainly! For plan upgrades: Feel free to upgrade your plan whenever you like, within your billing cycle. You will be charged the differential cost during checkout. So, if you’re currently on the 1GB plan, you can upgrade to the 20GB plan right away or choose to do so from the next billing cycle. For plan...
What if I hit my data limit?
Last Updated: January 29, 2024Should your data run dry in the midst of a billing cycle on an QCALL Mobile plan, fear not! We’ll temporarily pause your data until the next billing cycle begins. You can also purchase a data pack to regain access to high-speed internet. A piece of advice: when you do buy a data pack, only...
What do I do if I run out of talk, text or data in the middle of the month?
Last Updated: January 29, 2024Discover unlimited voice and text freedom with all of the QCALL Mobile plans. Say goodbye to counting minutes or text messages, and enjoy endless connections with your loved ones. On the other hand, when you run out of data, you can easily purchase a data pack to enjoy uninterrupted connectivity.
What payment methods does QCALL Mobile accept?
Last Updated: November 8, 2023At QCALL Mobile, we make it easy to pay for your services. You can use most major credit cards to make your payments. However, please note that we do not accept prepaid or gift cards, as well as PayPal at the moment.
Can I restore my account if I miss a payment?
Last Updated: January 29, 2024Of course! When you access your QCALL Mobile account, you’ll discover a summary of all your lines. In the event that a line has been disconnected but remains eligible for reactivation, it will be labeled as “Disconnected” for a 30-day period starting from your due date.